Low Miles No Miles (LMNM)

Auction Terms & Privacy Policy

SECTION 1: Platform Structure & Ownership

LMNM operates the auction marketplace under license from In Your Garage, LLC (IYG). IYG owns and manages the backend auction technology platform. LMNM owns all branding, trademarks, marketing materials, user relationships, listing content, and customer data associated with the LMNM auction marketplace. LMNM is the merchant of record for all transactions conducted through the LMNM auction marketplace. Both LMNM and IYG maintain access to the Stripe account and backend database solely for platform operation purposes. All user information and customer data remain in the property of LMNM.

SECTION 2: Governing Law & Arbitration

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan. Any arbitration proceedings shall take place in the State of Michigan.

SECTION 3: Reserve Support (Case-by-Case Basis)

In certain reserve auctions, LMNM may, at its sole discretion and on a case-by-case basis, offer financial assistance to a Seller to facilitate completion of a transaction when the high bid does not meet the reserve price. Such assistance is optional, creates no obligation, establishes no precedent, and does not make LMNM a party to the vehicle sale.

SECTION 4: Buyer Deposit & Enforcement

A valid credit card is required to place bids. A pre-authorization hold will be placed when the first bid is made during an auction. Upon conclusion of an auction, the winning bidder shall be charged a non-refundable Buyer’s Premium equal to five percent (5%) of the final bid amount. Failure to complete the purchase may result in forfeiture of the Buyer’s Premium, suspension of account privileges, and additional remedies under applicable law.

SECTION 5: Auction Technology & Platform Interruptions

LMNM and IYG reserve the right to pause, extend, cancel, relist, or modify any auction in the event of technical malfunction, server interruption, bid display error, suspected fraud, or force majeure events. Decisions made to preserve auction integrity shall be final.

SECTION 6: Payment Processing & Merchant of Record

All payments are processed via Stripe, a third-party payment processor. LMNM is the merchant of record for all transactions. LMNM is not an escrow agent unless expressly stated in writing. Buyer premiums are non-refundable except in cases of platform error or legal obligation.

Expanded Privacy Policy

1. Introduction

Low Miles No Miles (“LMNM,” “we,” “us,” or “our”) operates a nationwide online vehicle marketplace and auction platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using the Service, You consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information including name, email address, phone number, billing information, vehicle information, IP address, and account credentials. We also collect usage data, cookies, device identifiers, and analytics data when you interact with our platform.

3. How We Use Information

We use collected information to operate the auction marketplace, process payments, communicate with users, provide customer support, improve services, conduct marketing, prevent fraud, and comply with legal obligations.

4. Advertising & Analytics

LMNM uses Google Analytics and may use advertising tools such as Google Ads and social media advertising platforms. These tools use cookies, tracking pixels, and similar technologies to measure performance and deliver relevant advertisements. We may share limited personal information with advertising and analytics partners for marketing and performance measurement purposes.

5. Sale or Sharing of Personal Information

LMNM does not sell personal information. However, certain data sharing for targeted advertising purposes may constitute “sharing” under California law. Users may request to opt out of such sharing as described below.

6. Your Privacy Rights (California & Other States)

Residents of California and certain other states may have rights under applicable privacy laws, including the right to: (1) request access to personal information we collect; (2) request correction of inaccurate information; (3) request deletion of personal information; (4) opt out of the sharing of personal information for targeted advertising; (5) receive equal service and pricing even if exercising privacy rights. To exercise your rights, contact us at info@lowmilesnomiles.com.

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

8. Data Security

We implement commercially reasonable security measures including encryption and secure payment processing. However, no method of transmission over the internet is 100% secure.

9. Nationwide Operations

LMNM operates and lists vehicles in all 50 United States. We comply with applicable federal and state privacy laws. If you access the Service from outside the United States, your information may be transferred to and processed in the United States.

10. Contact Information

For privacy-related questions or to exercise your rights, contact:

Low Miles No Miles

info@lowmilesnomiles.com